Google Business Profile Optimization Service, Formerly Google My Business Management

Google is cautious about showing information it cannot trust. We audit and correct your business name, address or service area, phone number, website, hours (including holiday hours) and the primary and secondary categories, which have a large influence on which searches you appear for. We also fill in attributes, services and products that many owners skip.

Consistency outside Google matters too. Through our listing tools we keep your name, address and phone number aligned across directories, GPS and map sources and voice-search platforms, and suppress duplicates that confuse both customers and search engines. A bakery that moved two blocks three years ago, for instance, may still have its old address on a dozen sites; cleaning that up is part of the work.

Reviews are among the first things a searcher reads on your Google Maps listing. We help you ask happy customers for reviews by email or text, reply to new reviews in a consistent, professional voice, and handle critical ones calmly with a response that future customers will read as fair.

Real-time alerts mean a one-star review on Friday night does not sit unanswered until Monday. If you want review requests, sentiment analysis and review monitoring across Yelp, Facebook and industry sites as well, our reputation management service extends this beyond Google.